Help Center > Account & Billing > Billing FAQs > Charge amounts explained


Billing FAQs

Charge amounts explained

Safe VPN's subscription terms are monthly & annual.

If you feel you have been charged too much or charged for an upgrade that you did not want, please email us at billing@safevpn.com and we will rectify the situation.

If your account has come up for renewal please consider the following points prior to contacting us:

  • Any discount received on your first payment applies to the first term only, renewal prices are without introductory discounts
  • By default accounts are set for auto-renewal to prevent disruption to your service, this can be turned off at your request

Related


I chose the wrong plan, how can I change it?

Help Center


I have paid but I'm still told to upgrade, why?

Help Center


Do you offer a money back guarantee?

Help Center


How do I contact you?

Help Center


Phone Numbers

Help Center


Do You Have Billing Questions?

Help Center



HOW CAN WE HELP?